Ferretti Group America - Luxury Yacht Service Department

OUR SERVICE

Ferretti Group Service Team & Benefits The Ferretti Group of America has over 15 service team members and 35 authorized service centers all across the country that are available to meet our clients needs with the same level of superb service at each location. Ferretti Group owners in America can have the luxury of dedicated spare parts kits for their specific model and hull number in inventory to accommodate common replacement items and running gear.

All Ferretti Group Technicians:

Are factory trained
Attend the annual Easea Yachting Service University in Italy and in US for continued education in managerial abilities, customer satisfaction, and professionalism in the technical, commercial and operative spheres
Attend annual Convergence summit in Italy where captains, yacht builders, owners and service technicians learn the latest innovations in daily management of luxury motoryachts

The Ferretti Group Service Department provides:

A highly trained staff of technicians and Ferretti Group Service Center, at Lauderdale Marine Center (LMC)
Courtesy visits to Ferretti Group brand owners twice a year.
Follow-up protocol to ensure client satisfaction after each service visit.
Mobile service vans with qualified trained technicians in Florida and the North East
Stocked parts warehouse in Ft. Lauderdale, Florida.
A rotation of Italian factory technicians into the American Service Organization as a part of an ongoing apprenticeship every 90 days
E- commerce site that provides the ability for the service team to order parts and track status in real time
Captains and crew training
Refit works
Complete refits
Survey inspections and damage evaluation
Detailing and cleaning
Ordinary and special maintenance works